Terms and Conditions

 

Effective Date: 4/22/26

These Terms and Conditions (“Terms”) govern your use of this website and services provided by SolVitra Systems (“we,” “us,” or “our”). By accessing or using this website, you agree to be bound by these Terms. If you do not agree, you should not use this website or our services.

 

1. Services

We provide information technology support services, including but not limited to troubleshooting, device setup, software assistance, and general IT consulting. Specific services may vary depending on client needs and agreements.

We reserve the right to modify or discontinue any service at any time without notice.

 

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Appointments and Service Requests

Service appointments may be scheduled through our website, email, or other communication methods.

We reserve the right to accept, reschedule, or decline service requests at our discretion.

 

4. Payments

All payments for services must be made in full before or upon completion of services unless otherwise agreed in writing.

We may use third-party payment processors, and you agree to comply with their terms as well.

5. Refund Policy

Refunds are not guaranteed and will be handled on a case-by-case basis. Refund eligibility may depend on the nature of the service provided and whether work has already been performed.

 

6. User Responsibilities

You agree to:

• Provide accurate and complete information

• Ensure access to devices or systems needed for service

• Not misuse or abuse our services

We are not responsible for issues caused by incorrect or incomplete information provided by you.

 

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

We do not guarantee that all technical issues will be resolved.

 

8. Warranty Disclaimer

All services are provided “as is” without warranties of any kind, either express or implied.

 

9. Intellectual Property

All content on this website, including text, logos, and branding, is owned by [Your Business Name] unless otherwise stated. You may not copy, reproduce, or distribute content without permission.

 

10. Third-Party Services

We may use third-party tools, software, or services (such as Wix, payment processors, or cloud tools). We are not responsible for their actions, policies, or performance.

 

11. Termination

We reserve the right to refuse service or terminate access to our website or services at any time for violations of these Terms or for any reason we deem necessary.

 

12. Changes to Terms

We may update these Terms at any time. Continued use of the website after changes means you accept the updated Terms.

 

13. Contact Information

If you have any questions about these Terms, contact us at:

Email: info@solvitrasystems.com
Business Name: SolVitra Systems

End of Terms and Conditions